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CCW Berlin brings together international experts, visionary speakers, and leading companies to explore the future of customer experience, AI, and digital transformation in a dynamic blend of congress and exhibition
CCW Berlin brings together international experts, visionary speakers, and leading companies to explore the future of customer experience, AI, and digital transformation in a dynamic blend of congress and exhibition
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Beyond the appetizers: what we learned about AI leadership at Hudson Yards
Insights from a Hudson Yards dinner with AWS and industry leaders reveal what it takes to lead with AI in 2026.
Cathal McCarthy
Bridging the gap: how AI can solve enterprise application silos
Eliminate silos with Kore.ai’s AI for Process, AI-first orchestration that boosts productivity, unifies workflows, and automates end-to-end processes.
Deepak Anand
From travel to hospitality: industry leaders are using AI to empower employees and elevate guest experiences
Explore how travel and hospitality organizations use AI agents to deliver great customer experiences, empower teams, and automate complex processes.
Zach Spirer
Transforming financial services with agentic AI: a focussed study on banking and wealth management
Explore how financial organizations are using AI agents to deliver great customer experiences, empower frontline teams, and automate complex processes.
Peter Berbee
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