AI FOR SERVICE | HEALTHCARE

Reimagine medical experiences with AI

Quickly deploy AI for Healthcare, a pre-built AI accelerator that enhances experiences for patients, providers, members, contact center agents and employees.

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Spend more time on patient and member care

Enhance efficiency by automating repeatable patient interactions, such as appointment booking, symptom evaluation, and revenue cycle workflows.

Contextual human-like responses from AI agents

Provide patients and members with intelligent, natural responses while tailoring answer retrieval to handle even the most complex scenarios.

Intelligent, detailed contact center
management

Equip agents with real-time assistance, automated summaries, and next-best action recommendations to ensure every interaction is efficient, informed, and personalized.

Serving Healthcare Providers, Payers, and Life Sciences

The Kore.ai Agent Platform leverages agentic capabilities to integrate with healthcare systems, addressing provider, payer, and life sciences use cases to enhance patient engagement, streamline operations, and improve care delivery.

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AI Agents
Providers
EMR Authentication & Integration
Appointment Management
Notifications & Reminders
Prescription Management
Care Management & Alerts
Revenue Cycle Management
Payer
Member Self-Service
ID Card Retrieval
Health Plan Summaries
Deductible & Co-pay Status
Pre-Authorization
Billing & Claims
Dependent Eligibility
Pre-Registration
Life Sciences
Medical Affairs
Sales & Marketing
AI for Healthcare
AI Agents
CCaaS
Agent Assistance
Outbound
Channels
Voice
Messenger
Social
Web
Email & SMS
Chat
Mobile
Voice Assistant
Kore.ai Agent Platform
AI Services
Data Services
Core Services
No-Code Tools
Compliance
Integrations
Core Banking
Enterprise Systems

What’s damaging your healthcare organizations' brand?

Poor communication

Disjointed communication and delays disrupt patient-provider interactions, causing frustration and impacting care outcomes.

Patient frustration

Struggling with appointments, treatment plans, and billing causes communication breakdowns and reduced satisfaction.

Long wait times

Healthcare providers often face high call volumes, leading to longer wait times, staff burnout, and missed patient needs.

Fragmented data

Dispersed data disrupts care, delaying health reminders, medication tracking, trial management, and patient guidance.

Pre-built AI Accelerators

Optimize healthcare delivery with AI agents

Streamline patient care, optimize healthcare provider operations, deliver personalized experiences, and support providers with AI agents for improved service delivery and operational efficiency.

What makes Kore.ai the best platform
for healthcare support?

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Patient satisfaction

Deliver better care with real-time support and seamless communication, providing timely assistance, personalized interactions, for enhanced healthcare experiences.

Streamlined billing

Automate claims, billing, and patient communications, enhancing efficiency, reducing errors, and ensuring transparent financial interactions for a better patient experience.

Optimal medical affairs information

Enhance patient recruitment, trial monitoring, and regulatory compliance, increasing research efficiency and ensuring more successful outcomes.

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