Reimagine medical experiences with AI
Quickly deploy AI for Healthcare, a pre-built AI accelerator that enhances experiences for patients, providers, members, contact center agents and employees.
Enhance efficiency by automating repeatable patient interactions, such as appointment booking, symptom evaluation, and revenue cycle workflows.
Provide patients and members with intelligent, natural responses while tailoring answer retrieval to handle even the most complex scenarios.
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Equip agents with real-time assistance, automated summaries, and next-best action recommendations to ensure every interaction is efficient, informed, and personalized.
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Serving Healthcare Providers, Payers, and Life Sciences
The Kore.ai Agent Platform leverages agentic capabilities to integrate with healthcare systems, addressing provider, payer, and life sciences use cases to enhance patient engagement, streamline operations, and improve care delivery.























What’s damaging your healthcare organizations' brand?
Disjointed communication and delays disrupt patient-provider interactions, causing frustration and impacting care outcomes.
Struggling with appointments, treatment plans, and billing causes communication breakdowns and reduced satisfaction.
Healthcare providers often face high call volumes, leading to longer wait times, staff burnout, and missed patient needs.
Dispersed data disrupts care, delaying health reminders, medication tracking, trial management, and patient guidance.
Optimize healthcare delivery with AI agents
Streamline patient care, optimize healthcare provider operations, deliver personalized experiences, and support providers with AI agents for improved service delivery and operational efficiency.
Help Providers, Payers, and Life Sciences organizations create self-service experiences for handling frequently asked questions, surveys, and education, while transforming contact centers with a digital-first approach.
Provide self-service with personalized, multilingual interactions, automating scheduling, adherence, and natural language FAQs for patients, caregivers, members, and employees.
The AI-first contact center provides agents with AI assistance to efficiently help patients, streamline care support, reduce routine requests, and enhance performance.
AI-powered solutions provide access to critical data, including GRC reporting, clinical content, and third-party systems to enhance care access for patients and providers.

Providers can enhance patient experiences and reduce costs by automating tasks like scheduling, medication reminders, symptom checks, and FAQs, improving efficiency, allocation of medical personnel, and satisfaction.
Automate scheduling, personalized reminders for appointments, medications, and services, improving adherence, reducing missed appointments, and enhancing patient care.
Patients can gain instant access to lab results, medical records, and follow-up care, empowering them in their care while reducing administrative burden on providers.
Real-time communication, streamlined care coordination, and follow-up reminders all enhance patient access to caregivers through AI, ensuring comprehensive care.

AI agents support members by providing easy access to billing details, balance tracking, payment choices, and claim updates, while enabling payers to streamline billing, prevent fraud, process payments, and manage claims.
Members can access real-time billing details, balances, payment history, and receive guidance on payment options, including customized plans and recurring payments.
Provide real-time claim status updates and personalized financial support, recommending financial aid programs or discount eligibility based on the member’s situation.
AI-powered solutions can help payers automate billing, manage payment plans, process payments, and streamline claims management, improving accuracy and efficiency.

Optimize medical affairs services with AI-driven solutions, delivering fast, accurate information to healthcare providers and patients for real-time data access, inquiry handling, and adverse event reporting.
AI agents seamlessly retrieve real-time clinical and safety data and automate the delivery of drug information to healthcare providers and patients.
AI agents manage healthcare provider and patient inquiries, automate responses for dosage and side effects, and escalate complex cases to experts.
NLP-powered AI agents monitor and analyze conversations and feedback to identify potential adverse events in real time to minimize risk and support safer outcomes.

What makes Kore.ai the best platform for healthcare support?
Deliver better care with real-time support and seamless communication, providing timely assistance, personalized interactions, for enhanced healthcare experiences.
Automate claims, billing, and patient communications, enhancing efficiency, reducing errors, and ensuring transparent financial interactions for a better patient experience.
Enhance patient recruitment, trial monitoring, and regulatory compliance, increasing research efficiency and ensuring more successful outcomes.