The time is now to accelerate real outcomes with AI

Winning with AI is no longer about picking a model. Models are becoming a commodity. The advantage goes to enterprises that keep climbing, compounding their own data, workflows, and judgment into a system that improves with every use.

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Kore.ai brings industry-ready agentic applications and { Artemis }, the AI-programmable platform that turns models into governed, production agents. Microsoft brings the enterprise cloud, control plane, and global reach. Together, we give your enterprise what it needs to start climbing on day one.

Better together

Two strengths, one system your enterprise can run on

Kore.ai brings

Industry-ready agentic applications for banking, healthcare, retail, and more.
{ Artemis }, the AI-programmable platform for building and governing agents.
Broad deployment reach across the channels and systems your enterprise already uses.

Microsoft brings

The Microsoft Cloud: Azure scale, security, and global reach
Microsoft Agent 365, the enterprise control plane for AI agents.
The tools employees already work in: Microsoft 365, Teams, Copilot, Dynamics 365.

What your enterprise gets:

Production-scale agents, governed and ready to compound value, without building the system from scratch.

Better together

Pre-built pathways to outcomes inyour industry

Start with a solution built for your world, not a blank platform. Each runs on the Microsoft Cloud and is ready to deploy.

AI for Banking

Kore.ai's AI for Banking, deployed on the Microsoft Cloud, moves financial institutions beyond fragmented AI deployments to governed, outcome-driven agent orchestration across customer service, advisory, and operations.

Faster resolution times
Reduced operational risk
Production-ready AI aligned with regulatory requirements

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Microsoft Marketplace

AI for Health

Kore.ai's AI for Health, deployed on the Microsoft Cloud, helps providers, payers, and life sciences organizations automate and enhance patient and member engagement, care and case coordination, and operational workflows.

Improved patient and member experience
Enhanced administrative efficiency
Faster turnaround across care and coverage

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Microsoft Marketplace

AI for Retail

Kore.ai's AI for Retail, deployed on the Microsoft Cloud, unifies customer engagement, operations, and frontline services through multi-agent orchestration, built with governance at the core.

Higher conversions
Improved customer satisfaction
Productive frontline teams and scalable operations

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Microsoft Marketplace

The benefits of 
Kore.ai + Microsoft

Deploy for your industry on day one

Industry-specific, highly customizable, enterprise-ready agentic applications for banking, healthcare, retail, HR, IT, and more, ready to deploy with no lengthy build cycles and no experimentation. Production-ready from the start.

Built on the Microsoft Cloud

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Lower your cost to serve

Maximize the infrastructure you already run. Kore.ai's agentic applications run natively on the Microsoft Cloud, reducing operational cost while raising automation and containment across every channel.

On your existing Azure investment

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Deploy agents faster, without losing control

Governance and observability are built in, with deterministic policy enforcement at an architecture level, separate from the AI models. Ship self-optimizing agents into production your risk and compliance teams can stand behind.

Integrated with Microsoft Agent 365

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Meet employees where they work

Boost productivity by helping employees find information, cut manual effort, and execute work consistently, connected to all their tools without leaving the Microsoft apps they spend the most time in.

Microsoft 365, Teams & Copilot

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Resolve more customer issues, faster

Improve resolution speed and AI-to-human handoff, delivering consistent service across 40+ digital and voice channels for a better customer experience end to end. 

Kore.ai Agentic CX + Dynamics 365

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The engine inside { Artemis }

The platform that turns models into production agents

If models are becoming a commodity, the value is in the system around them. { Artemis } is that system: the AI-programmable platform that steers, grounds, and governs any model, and keeps working as the models underneath it change. It is what carries an enterprise up the hill, one improvement compounding on the last.

Build

AI-programmable by design

Define agent behaviour, tools, guardrails, and handoff logic in a structured, compilable way, purpose-built for agentic AI rather than retrofitted onto a chatbot. 

Scale

Model-flexible

Steer, ground, and compose across models and tools. Swap the model underneath without losing the expertise, workflows, and evaluations built on top. 

Optimize

Deterministic control

Policy enforcement and observability sit at the architecture level, separate from the models. Every session is traced and auditable, so agents run in production safely and improve over time.

Built on the Microsoft Cloud

Runs in your existing enterprise infrastructure

Across the full Microsoft Cloud. { Artemis } and Kore.ai's applications connect to Azure, Microsoft 365, Dynamics 365, and Agent 365, so agents deploy where work already happens.

AI + Compute

Azure AI Foundry, 1,900+ model catalog
Azure OpenAI
Azure Kubernetes Service
Azure Speech Services

Identity + Control

Microsoft Entra ID
Microsoft Agent 365 control plane
Architecture-level governance
Session-level observability

Applications + Channels

Microsoft 365 and Teams
Microsoft Copilot
Dynamics 365
Broad channel and system coverage

The partnership

A partner Microsoft builds with

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Microsoft Marketplace

Stephen Boyle

CVP, Enterprise Partner Solutions, Microsoft

Enterprises are moving agentic AI from experimentation to operations, and that shift requires a foundation built for production. The Kore.ai Agent Platform integrates with Microsoft Foundry and Microsoft Agent 365, giving customers a governed environment to build, deploy, and operate AI agents with the identity, security, and observability that Microsoft customers expect.

Agent 365

Kore.ai selected as a launch partner for Microsoft Agent 365

Read the announcement

Strategic partnership

A strategic partnership to accelerate enterprise AI transformation

Read the announcement

Built on the Microsoft Cloud

Runs where your enterprise already runs

AI for Work: productivity inside the tools employees already use

Blog

Kore.ai selected as a launch partner for Microsoft Agent 365

Press

Kore.ai named among the top startups to watch

Recognition

Agent Platform { Artemis }

For Service

For Work

Use Case Library

Kore.ai Marketplace

Agent Platform

The time is now to accelerate real outcomes with AI

Two strengths, one system your enterprise can run on

Pre-built pathways to outcomes inyour industry

The benefits of 
Kore.ai + Microsoft

Industry-specific, highly customizable, enterprise-ready agentic applications for banking, healthcare, retail, HR, IT, and more, ready to deploy with no lengthy build cycles and no experimentation. Production-ready from the start.

Built on the Microsoft Cloud

Maximize the infrastructure you already run. Kore.ai's agentic applications run natively on the Microsoft Cloud, reducing operational cost while raising automation and containment across every channel.

On your existing Azure investment

Governance and observability are built in, with deterministic policy enforcement at an architecture level, separate from the AI models. Ship self-optimizing agents into production your risk and compliance teams can stand behind.

Integrated with Microsoft Agent 365

Boost productivity by helping employees find information, cut manual effort, and execute work consistently, connected to all their tools without leaving the Microsoft apps they spend the most time in.

Microsoft 365, Teams & Copilot

Improve resolution speed and AI-to-human handoff, delivering consistent service across 40+ digital and voice channels for a better customer experience end to end.

Kore.ai Agentic CX + Dynamics 365

The platform that turns models into production agents

Build

Scale

Optimize

Runs in your existing enterprise infrastructure

A partner Microsoft builds with

Runs where your enterprise already runs

Let’s work together

Agent Platform { Artemis }

For Service

For Work

Use Case Library

Kore.ai Marketplace

Agent Platform

The time is now to accelerate real outcomes with AI

Two strengths, one system your enterprise can run on

Pre-built pathways to outcomes inyour industry

The benefits of Kore.ai + Microsoft

Industry-specific, highly customizable, enterprise-ready agentic applications for banking, healthcare, retail, HR, IT, and more, ready to deploy with no lengthy build cycles and no experimentation. Production-ready from the start.

Built on the Microsoft Cloud

Maximize the infrastructure you already run. Kore.ai's agentic applications run natively on the Microsoft Cloud, reducing operational cost while raising automation and containment across every channel.

On your existing Azure investment

Governance and observability are built in, with deterministic policy enforcement at an architecture level, separate from the AI models. Ship self-optimizing agents into production your risk and compliance teams can stand behind.

Integrated with Microsoft Agent 365

Boost productivity by helping employees find information, cut manual effort, and execute work consistently, connected to all their tools without leaving the Microsoft apps they spend the most time in.

Microsoft 365, Teams & Copilot

Improve resolution speed and AI-to-human handoff, delivering consistent service across 40+ digital and voice channels for a better customer experience end to end.

Kore.ai Agentic CX + Dynamics 365

The platform that turns models into production agents

Build

Scale

Optimize

Runs in your existing enterprise infrastructure

A partner Microsoft builds with

Runs where your enterprise already runs

Let’s work together

The benefits of 
Kore.ai + Microsoft

Improve resolution speed and AI-to-human handoff, delivering consistent service across 40+ digital and voice channels for a better customer experience end to end. 