OUTBOUND CAMPAIGNS

Proactive customer engagement

Stay ahead of customer needs with AI-powered outbound campaigns that deliver timely promotions, reminders, and follow-ups across voice and digital channels.

Give customers what they want

Offer proactive customer suggestions that are customized by user-defined rules for personalized, impactful outreach.

OUTBOUND CAMPAIGNS

Key Features

Campaign Management

Elevate engagement

Using the right form of outreach is vital to properly engage customers, improve satisfaction, increase conversion rates, and foster personalized experiences. Campaign management allows users to design outbound agentless initiatives, build web-based programs, and create effective voice campaigns.

List Management

Maximize market impact with list management

Help your business organize contacts and target the right people with list management. Easily add contacts while following regulations for do-not-call lists and time zone mapping, and ensure your messages reach the right contact without any compliance issues.

Omnichannel support

Target your customers with precision

Connect with your customers through various channels like voice, video, web, chat, and SMS. Outbound Campaigns offer flexible tools to connect with customers everywhere. Using the most effective channel helps you focus your marketing, survey, and collection efforts for better results.

Learn about our solutions in the real world

Moving beyond answers to authentic dialogue

Transforming financial services with agentic AI: a focussed study on banking and wealth management

Leader’s guide to Responsible AI: key principles and practices

Agentic AI for business automation: scaling with autonomy

AI in Retail: how large language models are shaping the landscape

How conversational AI reimagines employee experience

AI for Service

Explore AI for Service capabilities

Leverage Generative AI innovation to empower customers and create differentiated service experiences.

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