The Kore.ai Agent Platform

Design, deploy, and orchestrate AI agents at enterprise scale.

Agent Marketplace
Pre-built industry solutions   |   250+ agent and tool templates
AI for Banking | AI for Healthcare | AI for Retail | AI for IT |  AI for HR  |  AI for Recruiting
Solutions
AI for Work
Custom AI agents
Enterprise search
Work orchestrator
Pre-built AI agents: HR, IT, Recruiting
AI for Service
Custom AI agents
AI contact center
Agent assist
Pre-built AI agents:
Banking, Healthcare, Retail
AI for Work
Triggers, workflows  & AI Agents
Human-in-the-loop 
reviews & approvals
Process monitoring tools
Pre-built process 
templates
Agent Platform
Multi-agent orchestration
Multi-agent collaboration,  Supervisor, Agent memory (long & short term), Agent tools, Guided to full autonomy, DialogGPT, Inter agent protocols (A2A etc.)
Search and data AI (Agent context)
100+ Connectors, Agentic retrieval augmented generation (RAG), Knowledge graph + Multi-vector, Teachability
No-code + pro-code tools
No-code builders, SDKs, Pro-code extensions, Templates, MCP Integrations
AI engineering tools
Prompt Studio, Evaluation Studio, Model Hub, Model Factory
Observability
Agent tracing, Insights, Analytics, Monitoring events
AI safety, security, 
compliance  + governance
Guardrails, RBAC, Versions, Audit logs,  Enterprise-grade security, Compliance
Enterprise data
sources
Enterprise app integrations
+100 more
Unstructured data integrations
+70 more
Enterprise integrations
Channels
Contact centers
ASR, TTS, and AI models
+Others
Tool / Dialog integrations
100+ Integrations
API hooks & SDKs
Assistant Chat
Cloud / Infra
K8S, VMs
Private VPC
On Premise
Common Implementation Challenges

Why most AI projects fail

AI adoption is often slowed down by complex integrations, reliance on specialized AI expertise, and scalability issues. As enterprises scale AI, they encounter new obstacles in governance, compliance, and performance visibility.

Experimentation to production gap

AI demos and pilots are easy to build, but scaling to production is hard. Unlike controlled experiments, production AI must navigate complex rules, exceptions, and legacy processes. This gap often leads to stalled initiatives that fail to deliver real business value.

Enterprise context 
integration

AI agents need access to business context to be effective, but enterprise knowledge is scattered across disconnected systems. Integrating these sources requires significant technical expertise, which many organizations lack. Without these connections, AI agents operate with limited context.

AI governance +

compliance

Deploying AI at enterprise scale demands robust governance frameworks that ensure appropriate use, maintain audit trails, and enforce security standards. Companies must implement mechanisms to prevent data leakage, manage access controls, and comply with industry-specific regulations like HIPAA, GDPR, or financial services requirements.

Operational
scalability

Moving from AI pilots to production requires AI systems that can handle enterprise volumes while maintaining performance and reliability. Companies struggle to design agent architectures that can scale horizontally, manage peak loads, handle complex workflows across multiple agents, and integrate with existing operational monitoring.

Why Kore.ai for production-grade AI

The Kore.ai Agent Platform is an enterprise-grade foundation for building AI agents at scale, transforming service, work, and business processes. The platform provides a unified framework with robust security, enabling rapid AI implementation while maintaining enterprise control.

Multi-agent orchestration

Develop, deploy, and manage agentic applications at scale. The Kore.ai Agent Platform empowers businesses to create and seamlessly coordinate sophisticated AI-driven business applications that enhance customer experiences, streamline operations, and automate complex business processes.

Intelligent task routing

Intelligently routes tasks across specialized agents, enabling operations from rule-based guidance to fully autonomous reasoning.

Agent tools + memory

Ensures seamless tool usage, contextual retrieval, and persistent memory while upholding privacy.

Agent context

Connects agents to enterprise knowledge via APIs and RAG, enabling dynamic access and informed decision-making.

No-code + pro-code tools

Empower your team with a no-code platform for multi-agent orchestration that leverages visual drag-and-drop tools, pre-built templates, and role-based environments to create agentic AI applications, while built-in testing tools ensure reliability, and deployment automation accelerates your time-to-market.

Visual builder + debugger

Visually build and debug AI agent workflows without coding. Track each task executed and find errors.

Configurable guardrails

Enforce AI compliance with custom business rules. Prevent unauthorized actions and ensure data security.

AI agent continuous evaluation

Test AI for accuracy, relevance, and bias without code. Continuously refine models with custom evaluators.

Banking automation workflow diagram for transferring money payee selection and transaction confirmation.
Shopify API v2.0 integration screen showing authentication setup with email URL and API key.

Enterprise-wide agentic retrieval-augmented generation (RAG) search

This powerful extensibility layer enables organizations to customize, adapt, and expand Kore.ai’s multi-agent ecosystem to meet specific enterprise needs while maintaining governance and security standards.

Agentic retrieval-augmented generation (RAG)

Dynamically break down complex user queries into structured subtasks with AI agents, selecting optimal search parameters and filters at each step to retrieve the most relevant, context-aware information.

Query rephrasing

Store and recall context from ongoing conversations with short-term memory and retain user-specific details to rephrase user questions with long-term memory.

Integration framework

Comprehensive system for connecting agents with enterprise applications, featuring 100+ pre-built deep integrations and visual tools to develop custom integrations without extensive coding.

Agentic RAG pipeline configuration screen showing query understanding, query classification, decomposition, and transformation settings with OpenAI GPT-4o model options.GenAI features panel for configuring AI options like rephrase query answer generation agent node and prompt node.Kore.ai connectors dashboard displaying integrations with Salesforce Zendesk SharePoint Slack and Dropbox.

Rapid AI experimentation

Accelerate innovation by connecting any AI model, fine-tuning prompts for optimal results, and monitoring agent performance in real time, all within a centralized, intuitive platform.

Model Hub

Empower your team to integrate, manage, and orchestrate multiple AI models, whether open-source, commercial, or fine-tuned, within unified agentic workflows.

Prompt Studio

Experiment with and compare prompts across multiple AI models to achieve optimal performance and business outcomes, or choose from 75+ pre-built prompts.

Evaluation Studio

Continuously monitor, refine, and optimize AI agent performance during build time. Drive better outcomes with real-time insights and model adjustments.

Dropdown menu of language model selections and a table listing custom models with providers and dates added.Prompt editor interface for creating and comparing job descriptions using multiple AI models.

Observability

Enable comprehensive AI monitoring, debug capabilities, and performance analytics to ensure system reliability, and usage tracking provides real-time insights and detailed audit logs to streamline regulatory compliance.

End-to-end tracing

Captures execution details, logs system interactions, and integrates with application performance monitoring.

Agent monitoring

Enables real-time tracking, API triggers, multimodal monitoring, and human oversight for accuracy and control.

Analytics

Supports external agents, enterprise systems, versioning, deployments, and SDKs for direct application control.

Workflow automation dashboard displaying a hierarchical agent structure with Elle and John - Content Agent, including nested Idea-Generation and Create-Blogs tasks, detailed execution logs, and processing times using GPT-4o-mini model.Agent monitor screen showing a list of runs with response times, status icons, and nodes executed.Analytics dashboard displaying token usage statistics and a chart of model scaling and usage for open-source models.

AI safety + governance

Enable comprehensive AI monitoring, debug capabilities, and performance analytics to ensure system reliability, and usage tracking provides real-time insights and detailed audit logs to streamline regulatory compliance.

Role based access control (RBAC)

Manage permissions with a structured role-based access control (RBAC) system, granting users access to AI agent settings based on roles to enhance security and compliance.

Guardrails

Enforce AI safety and compliance with configurable guardrails to ban certain topics, minimize toxic AI responses, and comply with company AI policies.

Data governance

Ensure data security with PII masking, controlled information exchange, and IP protection. Maintain compliance with robust data anonymization.

Role management dashboard displaying system and custom roles, with highlighted roles like Master Admin, Agent Admin, Model Manager, and Prompt Engineer in an AI platform interface.Output scanner configuration panel for AI moderation, listing anonymize, ban topics, toxicity, and language scanners with threshold settings in a user interface.Sensitive data testing interface illustrating anonymization processing, showing sample PII data in input and masked output, and detailed scanner scores for risk assessment in AI compliance.

Use any data source, model, and cloud provider

The Kore.ai Agent Platform is AI model, data, and cloud agnostic and easily integrates with a robust collection of over 100+ enterprise applications, thousands of AI models, and cloud providers of your choice.

Learn more

Connect any data source

Enable AI agents to access enterprise data from HR, CRM, IT, customer support, and ERP systems.

Cloud and DevOps integration logos including Azure AWS Google Cloud Red Hat OpenShift and Docker.

Your cloud, your choice

Deploy on any cloud, including AWS, Azure, or Google Cloud, to scale AI globally without new infrastructure.

Connect any channel

Embed AI in your preferred employee and customer communication channels. (eg: Slack, MS Team, etc)

Connect any AI model

Connect to any AI model—commercial, open-source, or fine-tuned— or bring your own.


Embed AI in your critical workflows

Comprehensive offerings to get value today and tomorrow as your
AI needs expand.

AI for Work
Employee experience
  • Powerful workspace search
  • Pre-built AI agents HR, Recruiting 
and IT
  • No-code, custom AI agents
  • Intelligent agent orchestrator
AI for Service
Customer experience
  • No-code, conversational AI
  • Pre-built AI agents for all 
consumer-facing industries
  • AI support for service reps
  • AI first contact center
AI for Process
Process automation
  • No-code, custom agentic apps
  • Pre-built prompts and templates
  • AI model/data management
  • Security and governance
How we AccelErate your AI Transformation

The enterprise value journey

For organizations embarking on their AI transformation journey, the Kore.ai Agent Platform enables a strategic, value-driven approach with rapid time-to-value, risk-managed evolution, and sustainable growth.

Rapid time-to-value
Quickly deploy AI solutions with no-code tools
Marketplace of pre-built templates and connectors
Proven frameworks for high-impact use cases
Re-usable components for rapid scaling
Transparent measurability with AI analytics
Risk-managed evolution
Controlled enterprise-scale deployments
Expand gradually while maintaining governance
Leverage built-in safety mechanisms
Enforce enterprise security and compliance
Ensuring a smooth evolution of your AI capabilities.

Sustainable growth
Develop internal AI centers of excellence
Maintain flexibility with future-proof architecture
Confidently scale with enterprise-grade infrastructure
Protect your technology investments while adapting to AI
Quickly deploy AI solutions with no-code tools

Trusted by the world’s top brands

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AI Insights

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KORE.ai AGENT PLATFORM

Platform capabilities

The Kore.ai Agent Platform gives technology leaders a secure, unified foundation to build, deploy, and manage AI agents at scale across any cloud or model. With built-in governance, observability, and hundreds of integrations, your team can accelerate enterprise AI adoption, maintain control, and deliver consistent business outcomes regardless of how complex your tech stack is​​​.