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Blueprints for Value Engineering in Agentic Automation: Turning AI Potential into Enterprise Value

Discover how Value Engineering in Agentic Automation helps enterprises overcome the Agent AI Paradox by shifting from building AI agents to engineering measurable business outcomes.

Oct 29, 2025

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Jan 30, 2023

This leading Slovenian bank reached 94% automation and boosted NPS in 6 weeks

Read the blog to find out how NKBM bank offers a seamless customer experience with AI-Powered contact centers

Marli Tucker

Jan 12, 2023

Why ChatGPT is not a replacement for enterprise Conversational AI platforms

Check out the similarities and dissimilarities between ChatGPT and conversational AI platforms and explore how they can collaborate.

Girish Ahankari

Dec 29, 2022

How contact centers are increasing their ROI at scale with conversational AI

How Contact Centers are Increasing their ROI at Scale with Conversational AI

Marli Tucker

Dec 29, 2022

Why contextual awareness is critical to your intelligent virtual assistant

Discover why contextual awareness is vital for intelligent virtual assistants to deliver accurate, personalized, and seamless customer experiences.

Nick Orlando

Nov 8, 2022

Power up your legacy IVR system with Conversational AI to improve Contact Center Metrics

As a Call Center leader or Customer Service director your goal is to reduce costs and improve contact center metrics. You can replace your IVR system with AI chatbots to improve call center metrics.

Rob Kassel

Aug 13, 2022

Valuable Benefits of Training Intelligent Virtual Assistants to Address FAQs

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