Blog

Uncover survey insights, from the limitations of basic chatbots to the value of Intelligent Virtual Assistants. Discover the symbiotic relationship between AI and agents and why implementing Agent Assist Technology is crucial. Empower your agents and enhance customer service now!

Should we use AI in the workplace? Addressing common workplace tech problems showcases how Generative and Conversational AI offer incredible benefits to companies and employees alike.

Credit unions are facing challenges in competing with large banks. To remain competitive and relevant, credit unions must embrace Conversational AI and Conversational Banking.

Discover how Generative AI and Conversational AI are revolutionizing HR solutions to overcome employee challenges. From streamlining onboarding and offboarding processes to providing language support, find out how these innovative technologies are promoting a more inclusive work culture and simplifying employee benefits. Plus, explore their role in fostering growth plans and creating an inclusive work culture.

Kore.ai's recent 2023 recertification for PCI DSS, or Payment Card Industry Data Security Standard, reaffirms a commitment to delivering secure and reliable AI chatbot solutions.

Explore the world of chatbot testing and quality assurance as we guide you through ensuring that your chatbots deliver exceptional user experiences. Discover essential principles, questions, and practices for successful chatbot testing and unleash their full potential.