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Jan 7, 2025
How Should Large Language Models Be Evaluated?
How Should Large Language Models Be Evaluated? The image shown is the taxonomy of major categories and sub-categories used by the study for LLM evaluation.
Cobus Greyling
Cobus Greyling
Jan 7, 2025
2025: The Year AI Chatbots Finally Set Your IT Operations Free
AI chatbots in 2025: transform your role and elevate your career in IT Operations.
Param Vora
Param Vora
Jan 6, 2025
DialogGPT
DialogGPT is an agentic orchestration engine for natural conversations at scale, with autonomous orchestration across multiple intents through Dialog Tasks.
Cobus Greyling
Cobus Greyling
Jan 1, 2025
How to create dynamic conversations based on generative language models
Unveil the backstage secrets of contact center agents! Dive into the Contact Center Agent Experience Benchmark Report 2023 for insights on agent satisfaction, performance gaps, and the impact of Intelligent Virtual Assistants (IVAs)
Nitika Rawatt
Nitika Rawatt
Dec 12, 2024
No More Holiday Stress: AI Helps SMBs Win Big
Handle the holiday rush effortlessly with AI chatbots that automate customer support, order tracking, and appointment bookings 24/7.
Param Vora
Param Vora
Dec 3, 2024
AI for Recruitment Automation: How GenAI and Agentic Workflows Transform Hiring
Explore AI for recruit solutions that boost hiring efficiency with intelligent automation and enhanced candidate matching.
Nitika Rawatt
Nitika Rawatt
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