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Jan 10, 2025
LLM alignment, hallucination & misinformation
Understand the critical role of LLM alignment, the causes of hallucinations, and strategies to mitigate misinformation in conversational AI systems.
Cobus Greyling
Cobus Greyling
Jan 8, 2025
OPRO explained: Smarter prompt design
A number of advancements have been made in the area of prompting techniques, enabling LLMs to significantly improved performance on a variety of domains.
Cobus Greyling
Cobus Greyling
Jan 7, 2025
How should large language models be evaluated?
How Should Large Language Models Be Evaluated? The image shown is the taxonomy of major categories and sub-categories used by the study for LLM evaluation.
Cobus Greyling
Cobus Greyling
Jan 7, 2025
2025: The year AI chatbots finally set your IT operations free
AI chatbots in 2025: transform your role and elevate your career in IT Operations.
Param Vora
Param Vora
Jan 6, 2025
DialogGPT
DialogGPT is an agentic orchestration engine for natural conversations at scale, with autonomous orchestration across multiple intents through Dialog Tasks.
Cobus Greyling
Cobus Greyling
Jan 1, 2025
How Gen-AI powers dynamic contact center conversations
Learn how to create dynamic conversations with generative language models to deliver personalized, context-aware interactions across channels.
Nitika Rawatt
Nitika Rawatt
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