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Retail
Oct 3, 2023
Enhancing food ordering with conversational AI and gen AI
Enhance food ordering with conversational and generative AI to deliver faster service, personalized recommendations, and seamless customer experiences.
Gopi Polavarapu
Gopi Polavarapu
Customer service
Sep 28, 2023
Powering CX with intelligent virtual agents
Learn how Intelligent Virtual Assistants (IVAs) enhance customer experience and empower agents by improving accuracy, efficiency, and real-time support.
Nitika Rawatt
Nitika Rawatt
Travel and hospitality
Sep 27, 2023
AI travel agent to check flight status
Learn how to build a Kore.ai travel assistant that checks real-time flight status via API automatically fetching arrivals, departures, and flight details.
Marli Tucker
Marli Tucker
Customer service
Sep 25, 2023
Decoding AI agents: What powers customer service AI
Explore how contact center agents view AI tools, gaps in performance, and why AI-powered support is key to better CX and agent satisfaction.
Nitika Rawatt
Nitika Rawatt
AI engineering
Sep 24, 2023
Zero-Shot and Few-Shot learning in virtual agents
Learn how Kore.ai is using zero-shot and few-shot large-language models to make intelligent virtual a faster, cheaper, and more adaptable.
Raghunandan Yerram
Raghunandan Yerram
Conversational AI
Sep 15, 2023
What is a natural language understanding engine?
Learn how Natural Language Understanding (NLU) engines interpret human intent and context to power smarter, more accurate conversational AI experiences.
Marli Tucker
Marli Tucker
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