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Sep 15, 2023
What is a natural language understanding engine?
Learn how Natural Language Understanding (NLU) engines interpret human intent and context to power smarter, more accurate conversational AI experiences.
Marli Tucker
Marli Tucker
Sep 15, 2023
GenAI-powered retail loss prevention
Kore.ai's AI for Retail has emerged as a trailblazing solution that tackles the escalating problem of retail theft head-on.
Gopi Polavarapu
Gopi Polavarapu
Aug 17, 2023
How to increase retention in a telecom contact center with AI
Boost telecom contact center retention with AI by improving support quality, agent efficiency, and personalized customer experiences.
Corey Erkes
Corey Erkes
Aug 3, 2023
Enhancing retail CX with large language models
Discover how LLMs enhance retail experiences for customers and employees through personalization, automation, and smarter in-store and digital support.
Gopi Polavarapu
Gopi Polavarapu
Jul 21, 2023
Large language models for multilingual AI-driven virtual agents
Explore how large language models power multilingual AI virtual assistants to deliver smarter, more natural support across languages and regions.
Ed Hill
Ed Hill
Jul 14, 2023
How large language models grow contact center value with AI
Explore how large language models enhance contact center value by improving automation, customer experience, and agent productivity with AI.
Madhuluck Kumar
Madhuluck Kumar
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