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May 17, 2023
Kore.ai vs Intercom: a comprehensive comparison of Conversational AI platforms
This post will compare two leading conversational AI platforms, Kore.ai and Intercom, focusing on their strengths and weaknesses.
Ryan Connors
Ryan Connors
Apr 19, 2023
Using Conversational AI for remote employee IT support
As remote work becomes the new norm, IT workers are feeling pressure to provide immediate, top-notch virtual support for users from anywhere on any device.
Meher Pratap
Meher Pratap
Apr 14, 2023
Why testing is critical before launching intelligent virtual assistants
Testing intelligent virtual assistants is a critical step to improve the NLU model for the chatbot life cycle. Before you launch your virtual assistant, you want to make sure that it works.
Nick Orlando
Nick Orlando
Apr 11, 2023
Empower Supervisors to Streamline Contact Center Operations and Drive Efficiency
Contact Centers play a crucial role in ensuring customer satisfaction and maintaining a positive image for your brand.
Zach Morrison
Zach Morrison
Apr 9, 2023
How ai is Transforming Customer Service
Discover how SmartAssist, Kore.ai’s AI-Native CCaaS solution, empowers businesses to deliver seamless, cost-efficient, and scalable customer service experiences.
Ryan Connors
Ryan Connors
Mar 31, 2023
How AI-powered digital associates transform the shopping experience, drive personalization, and reduce returns
Retail customers now move between physical store locations and online shopping. As a retail store technology leader you must adapt to stay relevant and meet the demands of an increasingly tech-savvy consumer base.
Ed Hill
Ed Hill
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