Blog
All Articles
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

ChatGPT enhances Conversational AI but it’s not a business solution
ChatGPT and conversational AI systems are similar but not directly comparable; check out how we can use both technologies to revolutionize customer interactions.

How to reduce contact center hold times to increase customer satisfaction
Modern-day customers expect prompt and efficient service when they reach out to a company which can be hindered by long hold-times in the contact center - a frustrating part of the customer experience.

How to train virtual assistants on dialog intents on the Kore.ai XO Platform
Dialog intents are predefined actions that an intelligent virtual assistant or chatbot can perform in response to user input during a conversation.

Navigating the AI search wars: opportunities and risks
Generative AI and Large Language Models (LLMs) have brought some of the most significant advancements in artificial intelligence (AI).
Get the latest resources straight to your inbox
Subscribe to stay ahead and receive exclusive updates from our resource center before anyone else!