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Oct 10, 2023
Mastering chatbot testing: a step-by-step guide
Explore the world of chatbot testing and quality assurance as we guide you through ensuring that your chatbots deliver exceptional user experiences. Discover essential principles, questions, and practices for successful chatbot testing and unleash their full potential.
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Oct 9, 2023
Enabling more value in your Service Now Deployments with Kore.ai’s IT Assist
Kore.ai's IT Assist solution is designed to address these pain points and empower CIOs and their IT teams to deliver superior service.
Gopi Polavarapu
Gopi Polavarapu
Oct 3, 2023
Enhancing Food Ordering with Conversational AI and Generative AI
Kore.ai is at the forefront of transforming the food industry through the integration of Conversational AI and Generative AI into various aspects of food ordering.
Gopi Polavarapu
Gopi Polavarapu
Sep 28, 2023
The IVA Advantage for Contact Centers & Customer Experience (CX) Enhancement
Dive into Kore.ai's 2023 Agent Experience Benchmark Report for insights on enhancing agent performance, customer satisfaction, and elevating contact center excellence.
Nitika Rawatt
Nitika Rawatt
Sep 25, 2023
What's Behind the Agents' Knock Knock? Decoding AI for Customer Service
Unveil the backstage secrets of contact center agents! Dive into the Contact Center Agent Experience Benchmark Report 2023 for insights on agent satisfaction, performance gaps, and the impact of Intelligent Virtual Assistants (IVAs). Discover how agents' perspectives align with customer frustrations and technology solutions. Join us on a transformative journey towards exceptional service in this blog series!
Nitika Rawatt
Nitika Rawatt
Sep 15, 2023
Revolutionizing Retail Security: Tackling Theft with Virtual Assistants powered by Generative AI
Kore.ai's RetailAssist has emerged as a trailblazing solution that tackles the escalating problem of retail theft head-on.
Gopi Polavarapu
Gopi Polavarapu
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