The Kore.ai Agent Platform

Search + Data AI

Transform enterprise data into actionable insights

Kore.ai web crawling in progress dashboard with content indexing status

Agentic retrieval augmented generation (RAG)

Connect all of your company’s knowledge sources with agentic retrieval augmented generation (RAG) for enterprise search.

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100+ pre-built search connectors with agentic RAG

Pre-built search connectors seamlessly integrate AI agents with enterprise systems across your entire technology stack, grounding your agents in your enterprise data for RAG.

Vector database, multi-vector hybrid search

Leverage multi-step retrieval, multi-vector embeddings, and multi-modal capabilities to ensure AI agents access the most relevant enterprise knowledge for accurate responses.

Customizable extraction, enrichment, and retrieval pipelines

Build custom RAG solutions with AI-powered extraction, enrichment, and retrieval, leveraging prebuilt tools, custom models, or external APIs at every stage for maximum flexibility.

Features

Drive transformative service experiences

A comprehensive agentic solution that transforms how your organization accesses information, automates workflows, and accomplishes tasks. Built for enterprises to scale with the intelligence to understand your unique business context.

Consolidate unstructured data

Centralize all the knowledge trapped within your company documents, websites, database, and more into a unified source of truth.

Kore.ai web crawl configuration panel for extracting and indexing website data

File upload

Turn hard-to-read files and inaccessible directories into concise and actionable answers. Search maintains citations to the original content, making fact-checking easy.

Web crawler

Surface exact information users are looking for that often get buried in websites with automatic website crawling and fine-tuned control over crawling frequency and depth.

Connectors

Use pre-built or custom connectors to quickly integrate with content management, CRM, database, and cloud-based applications.

Segment + define data extraction

Document segmentation accesses relevant content effortlessly with tailored chunking techniques, ensuring precise data extraction from all data sources.

Kore.ai extraction strategy panel with text extraction and chunk size configuration

Chunk extraction

Develop a chunking strategy that adapts to document layouts and utilizes the best AI model for extraction for your specific content.

Document layout studio

Optimize extraction with AI by structuring content, adjusting chunk boundaries, and creating contextual relationships between document elements.

Vectorization + indexing
‍

Enhance search accuracy by fine-tuning embeddings, selecting key fields, and leveraging out-of-the-box embedding models like MPNet and LaBSE.

Always deliver the right content

Stop searching, and start finding. Search helps you build advanced RAG systems to tackle sophisticated and precise information retrieval scenarios – all without breaking a sweat.

AI answer configuration dashboard with vector retrieval strategy in Kore.ai Search and Data AI

Fast answer retrieval

Turn hard-to-read files and inaccessible directories into concise and actionable answers. Search maintains citations to the original content, making fact-checking easy.

Query processing

Build systems that process dataset and speech nuances, ensuring queries match source document style, vocabulary, and structure.

Flexible configuration

Get complete flexibility to configure retrievers and chunk relevance. Search goes far beyond simple keyword matching by considering semantic context.

Provide quick + accurate answers

Leverage large pre-trained, large language models to turn retrieved content into focused, relevant, and engaging responses.

Hybrid retrieval and generative answers configuration in Kore.ai data processing module

Human-like answers

Provide human-like answers with expert-level responses by combining LLMs with your domain-specific information.

Accurate AI responses

Generate more precise and reliable responses by using your data to fine-tune AI responses for your specific use cases.

Vectorization + indexing
‍

Leverage easy integrations and advanced caching for LLMs, making for efficient and cost-effective answer generation.

Advanced data processing

Consolidate all the knowledge trapped within your company documents, websites, databases, and more into a unified source of truth.

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AI-powered data processing

Extract and ingest data streams with AI-powered precision, ensuring high accuracy while seamlessly processing large volumes of data.

Pre-built integrations

Integrate AI agents effortlessly with hundreds of pre-built data connectors, enabling seamless connectivity with ERP, CRM, and enterprise systems.

Custom connector SDKs

Transform agent models into SDKs by leveraging our platform capabilities to integrate with third-party applications, enabling features such as a tracing engine SDK to monitor agent behavior across platforms.

Kore.ai Agent Manager API endpoint setup with cURL for AI agent integration

Enterprise app integrations with SharePoint, Confluence, Google Workspace, Slack, and ServiceNow

Kore.ai Integration SDK connecting with custom enterprise app for secure data mapping

AI Insights

Evolution of generative AI engineering from models to agentic ecosystems

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The evolution from prompt engineering to contextual AI in AI systems

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MCP orchestration for scalable enterprise AI with Kore.ai

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Introducing MCP: a new standard for dynamic AI integration

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The future of enterprise AI: Why you need to start thinking about agent networks today

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KORE.ai AGENT PLATFORM

Platform capabilities

The Kore.ai Agent Platform gives technology leaders a secure, unified foundation to build, deploy, and manage AI agents at scale across any cloud or model. With built-in governance, observability, and hundreds of integrations, your team can accelerate enterprise AI adoption, maintain control, and deliver consistent business outcomes regardless of how complex your tech stack is.

Agent Platform Overview

Design, deploy, and orchestrate AI agents at enterprise scale.

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Multi-Agent Orchestration

Enable intelligent multi-agent orchestration for seamless automation of complex workflows.

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AI Engineering Tools

Accelerate innovation by connecting multiple models, fine-tuning prompts, and evaluating AI agents.

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Search + Data AI

Retrieve accurate, real-time insights with agentic RAG, hybrid vector search, and customizable data pipelines.

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AI Security, Compliance, and Governance

Enable comprehensive AI security, compliance, monitoring, debug capabilities, and performance analytics.

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No-code + Pro-code Tools

Build AI agents with visual drag-in-drop tools as well as easy-to-use pro-code inputs.

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Observability

Gain deep visibility into agent performance through agent tracing, real-time analytics, and monitoring events.

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