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What's new in AI for Work: features that drive enterprise productivity
What's new in AI for Work: features that drive enterprise productivity
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20 Feb 2026
Parallel Agent Processing
Parallel Agent Processing
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The AI productivity paradox: why employees are moving faster than enterprises
The AI productivity paradox: why employees are moving faster than enterprises
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The Decline of AI Agents and Rise of Agentic Workflows
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Recognized in Everest Group CCaaS and CPaaS PEAK Matrix 2025

Everest Group recognizes Kore.ai in the 2025 CCaaS and CPaaS PEAK Matrix for its capabilities in contact center and communications platforms.

Everest Group
2025

Kore.ai named a leader in Gartner® Magic Quadrant™ for Conversational AI Platforms 2025

Kore.ai is positioned as a leader in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms for its execution and vision in the market.

Gartner
2025

Featured in The Forrester Landscape: Cognitive Search Platforms, Q2 2025

Kore.ai is included in The Forrester Landscape report for Cognitive Search Platforms, Q2 2025, showcasing its AI search capabilities.

Forrester
2025

Featured in Opus Conversational AI Intelliview 2025

Kore.ai is included in the 2025 Opus Conversational AI Intelliview, recognizing its enterprise conversational AI platform capabilities.

Opus
2025

Recognized in SPARK Matrix™: Enterprise AI Search, 2025

Kore.ai is included in the 2025 SPARK Matrix™ for Enterprise AI Search, showcasing its search and discovery capabilities.

QKS
2025

Recognized in SPARK Matrix™: Conversational Commerce, 2025

Kore.ai is featured in the 2025 SPARK Matrix™ for Conversational Commerce, highlighting its AI-driven commerce solutions.

QKS
2025

Recognized in SPARK Matrix™: Conversational AI Platforms, 2025

Kore.ai is recognized in the 2025 SPARK Matrix™ for Conversational AI Platforms for its product capabilities and market presence.

QKS
2025

Featured in Everest Group Agentic AI Innovation Watch and Market Report 2025

Kore.ai is featured in Everest Group’s 2025 Agentic AI Innovation Watch, highlighting its advancements in agentic AI capabilities.

Everest Group
2025

Recognized in SPARK Matrix™: Conversational AI for Intelligent Contact Center, 2025

Kore.ai is included in the 2025 SPARK Matrix™ for Intelligent Contact Centers, showcasing its AI-driven CX capabilities.

QKS
2025

Recognized in SPARK Matrix™: Intelligent Virtual Assistants, 2025

Kore.ai is recognized in the 2025 SPARK Matrix™ for Intelligent Virtual Assistants for its enterprise IVA capabilities.

QKS
2025