What you will learn

• Why cognitive search is fast becoming the “brain” behind Agentic AI.
• Forrester's critical factors leaders must examine before choosing a search platform
• What we believe sets Kore.ai apart as a leader with 5/5 scores in 11 criteria

Why this recognition matters

In the era of AI and human collaboration, enterprise search has outgrown its original role as a simple lookup tool. It is now the intelligence layer that shapes decisions and drives action. Employees expect trusted answers in the flow of work. AI agents depend on search as their brain, with every response and every task beginning from the context it provides.

The Forrester report notes that Kore.ai “has been able to capitalize on the rush to deploy ChatGPT for the enterprise”. We believe this recognition underscores why: we combine deep conversational search expertise with enterprise-grade governance, connectors, and workflows. By naming Kore.ai a Leader, Forrester confirms, in our opinion, that the platform not only delivers on today’s needs but also provides the foundation for the agentic future.

Criteria where Kore.ai received the top score

See the full evaluation

Get the complete Forrester Wave™: Cognitive Search Platforms, Q4 2025 report and see why Kore.ai was recognized as a Leader. If you’re exploring the future of enterprise search, we’re ready for the conversation.

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