Banking

Authentication management

Strengthen identity verification and account access with guided authentication workflows that reduce friction while maintaining security

Capabilities

Secure identity and access management

Enable secure, low-friction identity verification and account access with guided authentication workflows across channels

Secure access

Identity and access control

Enable secure identity verification and account access, with AI agents guiding authentication, handling credential recovery, and enforcing security across channels

Multi-factor authentication

Customer authentication

Verify customer identity against core banking systems using configurable authentication methods, ensuring secure access across channels

Identity verified

Identity verification

Verify customer identity and access level using configurable authentication methods, ensuring secure access and appropriate actions across channels

Outcomes

Strengthen security, reduce friction

Automate identity verification and account access with guided authentication workflows, reducing friction while ensuring secure, compliant interactions

30–50%

reduction in authentication-related inquiries

20–40%

reduction in handling costs

10–20%

10–20% reduction in account access issues

Related use cases

Strengthen security without added friction

Ready to strengthen security without friction?

See how Kore.ai automates authentication and access management to reduce effort while ensuring secure, compliant interactions.