Banking

Account updates

Streamline account updates such as contact changes, card activation, and beneficiary management with guided workflows that reduce errors and effort

Capabilities

Seamless updates across customer accounts

Streamline account changes such as contact updates, card activation, and beneficiary management through guided workflows

Fast updates

Account change management

Guide customers through account changes such as contact updates, card activation, and beneficiary management, with AI agents executing updates securely across systems

Secure system updates

Account change execution

Validate identity and apply updates to contact details, cards, and beneficiaries across core systems, ensuring secure, accurate, and consistent account changes

Customer profile updates

Account update automation

Capture and validate customer changes, then update contact details, cards, and beneficiaries across core systems, ensuring secure and consistent account management

Outcomes

Streamline account changes, reduce effort

Automate account updates through guided workflows, reducing manual handling, improving accuracy, and accelerating request completion

30–50%

reduction in manual update requests

20–40%

reduction in handling costs

10–20%

reduction in agent attrition

Related use cases

Simplify account changes and maintenance

Ready to streamline account updates?

See how Kore.ai automates account changes to reduce manual effort, improve accuracy, and accelerate request completion.