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Distilling the Evaluation of LLMs: Understanding the What, Where, and How
A recent study focussed on the evaluation of AI models in general and LLMs in specific. This paper also serves as a comprehensive overview of benchmark studies…
Cobus Greyling
A New Prompt Technique From DeepMind Called Optimisation by PROmpting (OPRO)
A New Prompt Technique From DeepMind Called Optimisation by PROmpting (OPRO)
A number of advancements have been made in the area of prompting techniques, enabling LLMs to significantly improved performance on a variety of domains.
Cobus Greyling
How Should Large Language Models Be Evaluated?
How Should Large Language Models Be Evaluated?
The image shown is the taxonomy of major categories and sub-categories used by the study for LLM evaluation.
Cobus Greyling
2025: The Year AI Chatbots Finally Set Your IT Operations Free
AI chatbots in 2025: transform your role and elevate your career in IT Operations.
Param Vora
DialogGPT
DialogGPT
DialogGPT is an agentic orchestration engine for natural conversations at scale, with autonomous orchestration across multiple intents through Dialog Tasks.
Cobus Greyling
How to create dynamic conversations based on generative language models
Unveil the backstage secrets of contact center agents! Dive into the Contact Center Agent Experience Benchmark Report 2023 for insights on agent satisfaction, performance gaps, and the impact of Intelligent Virtual Assistants (IVAs)
Nitika Rawatt
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