Kore.ai recognized as a market leader by industry analysts

Kore.ai Named a Leader in the Forrester Wave™: Conversational AI Platforms for Customer Service, Q2 2026

Kore.ai has been named a Leader in the Forrester Wave™: Conversational AI Platforms for Customer Service, Q2 2026. In Forrester's Q2 2026 evaluation of 14 platforms, Kore.ai received the highest possible scores in 10 criteria and the top score in the current offering category of 4.14.

Recognized in Everest Group Agentic AI Products PEAK Matrix® Assessment 2026

Everest Group recognizes Kore.ai in the 2026 Agentic AI Products PEAK Matrix® for its innovation and capabilities in agentic AI solutions.

Recognized in IDC MarketScape: Worldwide Conversational AI Platforms for Back-Office Use Cases 2026 Vendor Assessment

Kore.ai is featured in the 2026 IDC MarketScape for Back-Office Conversational AI Platforms, recognizing its enterprise automation capabilities.

Recognized in The Aragon Research Globe™ for Agent Platforms, 2026

Kore.ai is recognized in the 2026 Aragon Research Globe™ for Agent Platforms, highlighting its leadership in agentic AI solutions.

Recognized in SPARK Matrix™: Conversational AI for ITSM, 2025

Kore.ai is featured in the 2025 SPARK Matrix™ for Conversational AI in ITSM, highlighting its automation capabilities in IT service management.

Recognized in IDC MarketScape: Asia/Pacific Front-Office AI-Enabled Software 2025 Vendor Assessment

Kore.ai is featured in the 2025 IDC MarketScape for Asia/Pacific Front-Office AI-Enabled Software, highlighting its enterprise AI solutions.

Recognized as a leader in Gartner’s EMQs for AI Knowledge Management and General Productivity 2025

Kore.ai is recognized as a leader in Gartner’s EMQs for AI Knowledge Management and Productivity Applications for its AI-driven enterprise knowledge solutions.

Recognized as a leader in Gartner’s EMQs for Generative AI Engineering and GenAI Applications 2025

Kore.ai is a leader in Gartner’s Emerging Market Quadrants (EMQs) for Generative AI Engineering and Applications, highlighting its innovation in GenAI solutions.

Recognized as a Leader in The Forrester Wave™: Cognitive Search Platforms, Q4 2025

Kore.ai is recognised as a leader in The Forrester Wave™: Cognitive Search Platforms, Q4 2025 for its enterprise search and AI-driven knowledge capabilities.

Recognized in IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2025 Vendor Assessment

Kore.ai is recognized in the 2025 IDC MarketScape for General-Purpose Conversational AI Platforms for its enterprise platform capabilities.