Integrations
Identity and access management
Business intelligence
ITSM
Knowledge base systems
Communication and collaboration channels
Pre-built Applications
Ready-to-deploy applications across industries and functions.
Application Accelerators
Leverage pre-built AI agents, templates, and integrations from the Kore.ai Marketplace.
Customer Contact Week (CCW) Las Vegas is widely regarded as the world’s largest and most comprehensive event for customer contact and CX professionals.
Talk to an expert
Not sure which product is right for you or have questions? Schedule a call with our experts.
Request a Demo
Double click on what's possible with Kore.ai
.webp)
IT
Request management
Guide employees through service requests with automated approvals and real-time tracking capabilities.
Workflows
- Asset and service requests
- Request qualification support
- Redirect to the system of record
- Request ticket management
- Approval workflow
- Approval notifications
- View pending approvals
Statistics
- 20-30% reduction in ticket volume
- 30-40% improvement in average resolution time
- 10-20% increase in employee satisfaction
- 25-35% reduction in manager approval cycle time
Business Impact
- Accelerate IT request fulfillment
- Reduce operational workload for IT teams
- Enhance compliance and auditability for complex requests
- Improve employee productivity and satisfaction
Integrations
