Want to learn all about chatbots and AI agents?

This whitepaper will help you understand everything about:

• The chatbots around us and what went wrong.
• The difference between chatbots and AI agents.
• The capabilities and benefits of AI agents.
• Use cases of chatbots vs. AI agents.
• Use cases and examples of how companies are using AI agents.
• The business outcomes with AI agents.

More on this whitepaper

With the ever-evolving consumer behavior, businesses are looking for better ways to optimize experiences for their customers. For this, many companies have tried to embrace the use of chatbots but to no avail. In this paper, we give you detailed insights into chatbots and why they failed. You'll learn how and why businesses now think beyond chatbots to enhance their consumer experiences with artificial intelligence-backed technology. This means deploying AI agents that can offer more human-like responses as they have the cognitive capability to decipher the nuances of human conversations.

We discuss at length the pros and cons of chatbots vs. AI agents, their real-life applicability and business use cases. Towards the end of the whitepaper, you should be able to determine which one is right for your business.

Chatbots or AI agents - learn why today.