Healthcare

Prior authorization automation

Automate prior authorization across provider and payer with agentic workflows to reduce turnaround time and cut administrative burden.

Capabilities

Comlete lifecycle automation

Streamline prior authorization submissions, decisions, and follow-up with targeted human oversight

Zero surprises

Requirement detection

Cross-references payer rules and procedure codes at order entry to flag authorization requirements in real time.

EHR integrated

Clinical data extraction

Pull diagnosis codes, procedure details, and clinical notes from your EHR, eliminating manual chart-to-form transcription.

FHIR API ready

Automated submission

Enable zero-touch processing by automatically bundling and submitting payer-specific authorization packages via FHIR API or portal for all standard cases.

Decision automation

Intelligent adjudication

Evaluate requests against clinical protocols and coverage rules to instantly approve eligible cases, ensuring consistent, evidence-based decisions with minimal manual intervention.

Guided review

Human-in-the-loop escalation

Route edge cases to licensed reviewers with complete case context, and documentation pre-assembled, enabling faster decisions.

Proactive alerts

Real-time status monitoring

Monitor submission status across payer systems and alerts provider staff to approvals, pending documentation requests, or denials before scheduled care is affected.

CMS compliant

Audit & compliance logging

Every submission, decision, and status update is logged with timestamps and policy references to meet CMS 2026 turnaround and audit requirements.

Continuous learning

Predictive denial prevention

Identify high-risk submissions early using historical patterns, highlighting documentation gaps and payer sensitivities before submission to reduce denial rates.

Outcomes

Cut cycle time, reduce denials

Compress authorization timelines and lower denial rates with automated submission and adjudication.

50-80%

reduction in authorization turnaround time

40–60%

reduction in prior authorization administrative costs

Less than 1 in 200

prior authorization requests denied

Related use cases

Continue building the revenue cycle picture

Ready to automate prior authorization?

See how Kore.ai automates prior authorization workflows to compress authorization cycles and eliminate manual submission overhead for providers and payers.