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Sep 15, 2023
What Is a Natural Language Understanding Engine and When to Use It
Explore how Kore.ai’s multi-engine NLU (Fundamental Meaning, ML, Knowledge Graph) powers virtual assistants to understand intent, extract entities, and boost accuracy.
Marli Tucker
Marli Tucker
Sep 15, 2023
Revolutionizing Retail Security: Tackling Theft with Virtual Assistants powered by Generative AI
Kore.ai's AI for Retail has emerged as a trailblazing solution that tackles the escalating problem of retail theft head-on.
Gopi Polavarapu
Gopi Polavarapu
Aug 17, 2023
How to Increase Retention in a Telecom Contact Center with AI
As customer expectations grow, telecom providers face a pressing challenge: finding the balance between personalized customer care and cost-effective contact center operations, that's where Conversational AI comes in.
Corey Erkes
Corey Erkes
Aug 3, 2023
How LLMs Create Better Retail Experiences For Customers and Employees
With the advent of Large Language Models, retail sales associates can now tap into an immense reservoir of information, effectively transforming them into product experts. This newfound intelligence empowers sales teams to personalize recommendations, reduce product returns and boost retail sales.
Gopi Polavarapu
Gopi Polavarapu
Jul 21, 2023
Large Language Models for Multilingual AI-Driven Virtual Assistants
Out of the box, the Kore.ai XO Platform supports about 120 languages, with more coming soon, and supports languages ranging from Arabic to English and even Swahili.
Ed Hill
Ed Hill
Jul 14, 2023
How Large Language Models Grow Contact Center Value with AI
Large Language Models (LLMs) can automate empathetic conversations to help businesses provide a more personalized customer experience to increase satisfaction and improve brand loyalty.
Madhuluck Kumar
Madhuluck Kumar
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