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RECENT AI INSIGHTS
Evolution of generative AI engineering from models to agentic ecosystems
Evolution of generative AI engineering from models to agentic ecosystems
AI INSIGHT
25 Aug 2025
The evolution from prompt engineering to contextual AI in AI systems
The evolution from prompt engineering to contextual AI in AI systems
AI INSIGHT
14 Aug 2025
Introducing MCP: a new standard for dynamic AI integration
Introducing MCP: a new standard for dynamic AI integration
AI INSIGHT
13 Aug 2025
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RECENT AI INSIGHTS
Evolution of generative AI engineering from models to agentic ecosystems
Evolution of generative AI engineering from models to agentic ecosystems
AI INSIGHT
25 Aug 2025
The evolution from prompt engineering to contextual AI in AI systems
The evolution from prompt engineering to contextual AI in AI systems
AI INSIGHT
14 Aug 2025
Introducing MCP: a new standard for dynamic AI integration
Introducing MCP: a new standard for dynamic AI integration
AI INSIGHT
13 Aug 2025
upcoming event

Join Kore.ai’s re:imagine Tour in Dallas on 16th October, 2025. Discover how enterprises are scaling AI with real use cases and expert insights.

Dallas
16 Oct
register
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Webinar
On Demand
AI and the IT service desk: trends, challenges, and future directions
On-Demand

AI and the IT service desk: trends, challenges, and future directions

August 27, 2024
Duration 40 Min
About this talk

Gain insights into how organizations are adopting AI to improve IT support services and an overview of the AI for IT pre-built AI agent features.

Key Topics:
  • Trends in AI adoption for IT service management
  • Overcoming challenges in AI implementation
  • Future innovations in AI for IT support
  • Strategic planning for AI integration in IT service desks

‍

Presented By
Trisha Reddy
Trisha Reddy
Product Manager - Kore.ai
Neha Singh
Neha Singh
Senior Director, Product Management - Kore.ai
Related Topics
Modernization
Artificial Intelligence
Incident Management
IT Automation
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IT Operations
IT Trends
IT Strategy
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