Retail

In-store associate assistance

Empower every store associate with instant AI access to inventory, pricing, SOPs, and HR data so they spend less time searching and more time selling.

Capabilities

Built to put knowledge on the floor

Deliver a hands-free AI experience on any retail device, so every associate on your floor has enterprise knowledge at their fingertips.

Instant stock check

Product inventory lookup

Check stock levels, confirm product location by aisle, and verify cross-store availability instantly using voice or chat on mobile, Zebra, or handheld devices, no manual navigation required.

Price in seconds

Price check

Retrieve real-time pricing from the product catalog, including active promotions, bundle pricing, and competitive price match policies, so associates answer customer questions with confidence.

Curbside covered

BOPIS + curbside notifications

Notify associates of incoming curbside and buy-online-pick-up-in-store orders in real time, track pickup status, and coordinate customer handoff to eliminate wait times and missed pickups.

Expert on demand

Product FAQs

Retrieve instant answers on product specifications, compatibility, warranty terms, and feature comparisons so associates can hold confident, knowledgeable conversations with customers on the spot.

Answers on demand

SOP and policy access

Surface standard operating procedures, theft policies, store protocols, and compliance documents instantly via agentic retrieval-augmented generation, replacing slow manual document searches.

Self-serve HR

HR self-service

Let associates check PTO balances, submit time-off requests, review shift schedules, and access onboarding materials through the same AI interface they use for customer-facing tasks.

Log it , route it

Incident reporting

Log incidents, raise safety concerns, and submit shift-related requests through the AI interface, with each action automatically routed to the right team with full context captured.

Right access always

Role-based access controls

Protect data integrity and maintain compliance with audit logging and role-based permissions that ensure every associate only accesses information relevant to their function and role.

Outcomes

Sell more, manual supprot less

Empowered associates convert more customers, resolve issues faster, and cost less to support.

15-25%

increase in in-store conversion rates

30-40%

reduction in time spent on non-customer tasks

20-30%

decrease in HR & IT support costs per store

Related use cases

Power the purchase experience with AI

What if every associate had the right answer?

See how you can put enterprise knowledge in every associate's hands, on any device, in any store, at any time.