Nitika Rawatt
Author

Nitika Rawatt

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Published Jan 01, 2025
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How Gen-AI powers dynamic contact center conversations

How Gen-AI powers dynamic contact center conversations
Published Jun 05, 2023
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AI for retail: How large language models are shaping the landscape

AI for retail: How large language models are shaping the landscape
Published Sep 28, 2023
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Powering CX with intelligent virtual agents

Powering CX with intelligent virtual agents
Published Sep 25, 2023
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Decoding AI agents: What powers customer service AI

Decoding AI agents: What powers customer service AI
Published Nov 27, 2023
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AI for process automation: How harnessing AI boosts productivity

AI for process automation: How harnessing AI boosts productivity
Published Jan 05, 2024
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How generative AI is reshaping global industries

How generative AI is reshaping global industries
Published Apr 29, 2024
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Top 5 reasons agents prefer tech over pay

Top 5 reasons agents prefer tech over pay
Published Feb 21, 2024
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Kore.ai’s AI roadmap after funding

Kore.ai’s AI roadmap after funding
Published May 20, 2024
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Decoding the dynamics of AI-driven customer service strategies

Decoding the dynamics of AI-driven customer service strategies
Published Jul 04, 2024
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The gen AI renaissance: Catalyzing innovation across global sectors

The gen AI renaissance: Catalyzing innovation across global sectors
Published Dec 03, 2024
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Smarter hiring with agentic workflows

Smarter hiring with agentic workflows
Published Jan 13, 2025
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Scaling your enterprise teams with AI agents

Scaling your enterprise teams with AI agents
Published Feb 24, 2025
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Revolutionizing banking: RCBC credit's AI-human customer service model

Revolutionizing banking: RCBC credit's AI-human customer service model
Published Jan 27, 2025
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How AI Co-Pilots and AI agents transform enterprise productivity and innovation

How AI Co-Pilots and AI agents transform enterprise productivity and innovation
Published Jan 27, 2025
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How genAI is driving the success of digital banks in southeast Asia

How genAI is driving the success of digital banks in southeast Asia
Published Feb 13, 2025
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How genAI helps improve workplace productivity in 2025

How genAI helps improve workplace productivity in 2025