Optimized
AI for EX
Employees don’t waste time on repetitive, manual HR tasks
Long wait times for basic IT support are gone
Employees have consistent experiences across locations, managers and teams
Optimizing work today, at scale
Every employee, unblocked.
Enterprise search, technically, is not an application but a module. Maybe we can change it from applications to modules or AI agents?
Open Modal
Get the right answer from enterprise systems, instantly.
Retrieve contextual answers across enterprise sources, policy documents, knowledge bases, and live systems. Answer employee questions fast.
Permissioned, enterprise-wide retrieval
Real-time and indexed search
Validated, company specific answers
Open Modal
Improve employee experience while reducing HR workload
Execute actions across your HR systems, from leave requests, employee documents, payroll updates to policy questions. Release teams from repetitive workflows.
Seamless integration
End-to-end automation
AI agent orchestrator
Open Modal
Resolve IT issues with AI before they slow anyone down.
Execute actions across your IT systems, from password resets, access requests to incident triage and system checks. Your people get back to their work faster.
Real-time diagnostics
Automated ticket triage
Secure access control
Open Modal
Hire faster, without losing great candidates, thanks to AI.
Improve recruitment excution across systems, from candidate sourcing and screening to interview scheduling and offer approvals. Hire the best candidates more often.
Automated candidate scoring
Voice-powered screening
Coordinated interview scheduling
The same request, then and now.
Work is changing. Select a department and see how Kore.ai changes your employee productivity.
Old world
“Help me take Friday off for my cousin's wedding.”
Employee emails manager
Employee waits to hear back from manager while...
Manager checks team calendar manually
Manager emails HR to confirm leave balance
HR reviews the employee profile in the system
HR replies to manager
Manager approves over email
Employee then blocks calendar
Employee manually drafts and sends out an email to the whole team
New world
“Help me take Friday off for my cousin's wedding.”
Employee asks their Kore.ai HR agent
{Artemis} agents understand the intent and checks leave balance
Verifies team calendar for conflicts
Routes approval to manager instantly
Agents block calendar and send manager an email
Old world
"I'm locked out and I have a client call."
Employee calls or emails helpdesk
Waits in queue
Helpdesk agent manually verifies identity
Helpdesk agent checks ticket history in ServiceNow
Helpdesk agent manually triggers the workflow to resets password in Okta
Helpdesk agent emails temporary credentials
Employee waits, then uses the temporary credentials
Employee finally resets password
New world
"I'm locked out and I have a client call."
Employee asks their Kore.ai IT agent
{Artemis} understands intent and verifies identity
Connects to Okta
Unlocks account and confirms
Old world
"Can you shortlist candidates for the Marketing Specialist role?"
Recruiter posts job
Potential candidate applications pour in
Recruiter opens each resume manually
Manually checks against role requirements one by one
Flags possible fits in a spreadsheet
Shares shortlist with hiring manager
Manager requests changes, sends back
Recruiter revises changes
Recruiter resends the list
New world
"Can you shortlist candidates for the Marketing Specialist role?"
Recruiter asks their Kore.ai recruiting agent
{Artemis} scores candidates against role criteria
Ranks and summarizes top fits
Returns shortlist instantly
Trusted by leaders. Proven in production.
Global pharma leader
support minutes handled via AI
4.2m
AI agent resolution rate
70%
reduction in support call volume
25%
IT issues automated
88%
Modernized the way employees receive IT support across a large, regulated enterprise.
Global wealth advisor
efficiency unlocked
90k+ hours
annual savings FROM AI
>$5M
AGENTs CREATED across departments
2.6k
employees across the globe
˜120k
Streamlined advisor workflows and modernized employee productivity.
Top-ten EU bank
HR queries fully resolved by AI
60%
reduction in HR ticket volume
31%
headcount increase
0%
service experience
consistent
Now delivers scalable, instant HR support enteprise-wide, while maintaining lean HR team operations.
Reduction in routine tasks
80%
Employee inquiries deflected
50%
Accuracy in AI responses
95%
Employee satisfaction
70%
Scaled HR support with an AI-powered HR assistant, automating routine inquiries and more.
World's largest confectioner
self-service resolution
65%
employees supported across regions
90%
languages with real-time translation
34
active users daily
4K
Modernized IT support using an AI-powered IT assistant, unifying self-service and ticketing.
Satellite communications leader
EMPLOYEES USING THE PLATFORM
~8,000
INTERACTIONS IN FIRST 19 WEEKS
95,972
MONTH-OVER-MONTH GROWTH
+20%
EMPLOYEE-BUILT AGENTS (ORGANIC)
~25
Replaced a search-first vendor with Kore.ai, unifying enterprise search and agentic AI for employees across the entire organization.
Our Integrations
Analyst recognition
Kore.ai named a Leader in The Forrester Wave™: Conversational AI Platforms for Employee Services, Q3 2026
Kore.ai has been named a Leader in The Forrester Wave™: Conversational AI Platforms for Employee Services, Q3 2026. Among the 13 vendors evaluated, Kore.ai received the highest possible scores in 11 evaluation criteria.
Kore.ai named a Leader in the Gartner® Magic Quadrant™ for Conversational AI Platforms again
As enterprise AI moves from experimentation to production, the 2026 report helps application leaders select platforms for enabling complex and scalable AI assistants and conversational AI agents.
Kore.ai named a leader in Everest Group's Agentic AI Products PEAK Matrix® Assessment 2026
The Everest Group Agentic AI Products PEAK Matrix® Assessment evaluates leading enterprise platforms that enable organizations to build, orchestrate, deploy, and manage AI agents.
Kore.ai named a leader in the Forrester Wave™ Cognitive Search Platforms, Q4 2025
In its evaluation of 14 vendors on 21 criteria, Forrester recognized Kore.ai as a leader in the Forrester Wave™: Cognitive Search Platforms 2025 report. Kore.ai received the highest score possible across 11 criteria and ranked highest in the strategy category.
Enterprise AI trust and reliability.
Trust is engineered into every layer from security and governance to compliance, observability, and responsible AI controls.
Related Resources
AI for Work inside Microsoft 365: how Kore.ai and Microsoft are redefining enterprise productivity
AI that adapts to your organization, not the other way around
The agentic AI era is here, the question is : is your IT solution ready?
What's new in AI for Work: features that drive enterprise productivity
The AI productivity paradox: why employees are moving faster than enterprises
Better together: How Kore.ai and AWS are redefining enterprise work
{Artemis} is the foundational reason why enterprises trust kore.ai
AI programmable is the new AI advantage
Get to ROI faster
AI builds, runs evals, and optimizes quality agents for production with speed
GoVERN WITH CERTAINLY
Evaluate, trace, and audit every agent session, that's 100% observability
BUILT FOR INDUSTRY PACE
Your logic is built to outlast innovation, regardless of the model
Invented for the agentic era. Shaped by a decade of hard-earned enterprise AI learnings.
Scale with AI
Move AI agents into production across workflows, systems, and channels.
Trust agents in production with visibility into how they perform and impact the business.
Optimize with AI
Your agents inherit the curve
AI is on an exponential growth curve; the Al-programmable platform rides it by design. Every model gain in reasoning, tool use, and context lands inside your agents automatically. No rebuild. No catch-up.
What {Artemis} changes
Challenges to outcomes
The Problem Today
How { Artemis } solves it
1
Employees waste time on
repetitive, manual tasks
~40% of employee time spent
on work that could be
automated
Significant reduction in time spent on routine tasks.
Employees reclaim hours for higher-value work. ↑ Productivity
2
Long wait times for basic HR and IT support
$322B lost globally from
burnout due to productivity friction
Faster resolution, lower frustration.
Up to 95% of inquiries deflected to self-service. ↑ Employee Satisfaction
3
Fragmented onboarding experience
New hires lose productivity time navigating disconnected systems
Employees stop hunting.
Information surfaces where and when it's needed. ↑ Decision Speed
4
Employees can’t find information fast enough
20–30% of work time spent searching for information
HR workload reduced.
SLA compliance improves. Teams shift to strategic impact. ↑ HR Effectiveness
5
Inconsistent service experiences
AI behavior drifts as prompts or models change; limited operational visibility across workflows
Equitable, consistent employee experience at enterprise scale.
People get better and more knowledgable
↑ Experience Equity
6
Governance & compliance risk
Regulated interactions require auditability; AI unpredictability blocks expansion into high-stakes CX workflows
Confident AI expansion across EX.
ROI visible to executive stakeholders. ↑ AI Adoption