We help telcos with subscriber, business, and employee experience.
Serving now at scale
Tell us the job. See it done.
Select your use case, see how we solve it.
30-50%
reduction in activation time
20-40%
reduction in onboarding costs
10-20%
increase in conversion rates
Fits into your tech stack
Trusted by leaders. Proven in production.
US cable operator
Annual voice interactions
250M
Daily calls handled
600K
Ivr traffic automated
53%
Projected annual savings
$125M
One of the largest broadband and cable operators in the United States, serving millions of customers across the country, partnered with Kore.ai to modernize its legacy IVR with AI agents built for massive scale.
Enterprise AI trust and reliability.
Trust is engineered into every layer from security and governance to compliance, observability, and responsible AI controls.
{Artemis} is the foundational reason why enterprises trust kore.ai
AI programmable is the new AI advantage
Get to ROI faster
AI builds, runs evals, and optimizes quality agents for production with speed
GoVERN WITH CERTAINLY
Evaluate, trace, and audit every agent session, that's 100% observability
BUILT FOR INDUSTRY PACE
Your logic is built to outlast innovation, regardless of the model
Invented for the agentic era. Shaped by a decade of hard-earned enterprise AI learnings.
Scale with AI
Move AI agents into production across workflows, systems, and channels.
Trust agents in production with visibility into how they perform and impact the business.
Optimize with AI
Your agents inherit the curve
AI is on an exponential growth curve; the Al-programmable platform rides it by design. Every model gain in reasoning, tool use, and context lands inside your agents automatically. No rebuild. No catch-up.
What {Artemis} changes
Challenges to outcomes
The Problem Today
How { Artemis } solves it
1
Billing confusion drives repeat calls.
Complex bill structures, unexpected charges, and unclear usage breakdowns send customers back to the contact center again and again.
Clear bill explanations, first time.
AI agents retrieve real-time billing data, break down every charge in plain language, and resolve the query fully in one interaction without a repeat call.
2
Network issues need a truck before a fix.
Agents lack real-time visibility into network and device performance, so they default to dispatching a technician even when the issue could be resolved remotely.
Remote diagnostics before anyone is dispatched.
AI agents run automated line checks, identify the root cause, and walk customers through guided resolution steps, only escalating to a truck roll when truly necessary.
3
Upgrade opportunities are missed or mistimed.
Agents don't always have the right context to identify upgrade-ready customers, and generic outreach rarely connects the right offer to the right person.
Right plan, right moment, every time.
AI agents analyse usage patterns in real time, identify the best-fit plan, and present a personalized upgrade offer at the exact moment the customer is most likely to say yes.
4
AI is hard to govern.
Scaling AI in telco raises the risk of inconsistent billing commitments, unauthorized service promises, and unauditable decisions across regulated customer interactions.
Governed by design.
Every AI action follows telco policy and regulatory rules, with full audit trails across every customer interaction so compliance is provable, not just promised.
5
Pilots stall before production.
Custom-built telco AI takes months to develop across complex OSS and BSS systems, and most pilots never reach the scale enterprise telecoms actually require.
Pre-built applications.
Artemis ships production-ready applications for telco workflows, so teams go live in weeks and focus on optimizing outcomes rather than building infrastructure from scratch.