Delight members and increase Lifetime Value using LLMs and AI for Credit Unions

About this talk

Topics include:

• What is a Large Language Model (LLM) and what benefits does that bring for Member experience?
• What is conversational artificial intelligence? Benefits for AI for Banking and Member experience?
• How do Large Language Models (LLMs) build a better, more intelligent AI agent?
• Why automating routine financial queries and requests create an improved Member experience?
• Demonstrating use cases: how the magic of self service really works for Credit Union Members.