Better interactions: more human-like customer conversations

About this talk

Cobus Greyling, Chief Evangelist at Kore.ai, will walk you through how to maximize your customer experiences using the Kore.ai Agent Platform.

• Explore our new Agent Platform capabilities with easy access to pinned apps, announcements, and templates to get started and find what you need even faster.
• Build human-like conversations even faster with fine-tuned prompts and fine-tuned LLM models using XO GPT.
• Easily develop your AI-first contact center that handles common flows and pre-defined responses with Agent AI.
• Use agentic RAG capabilities for specialized response generation and ensure reliability.