The Forrester Wave™: cognitive search platforms report

Learn how cognitive intelligence, GenAI, and RAG improve search, boost productivity, and solve data discovery challenges.

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Better search with cognitive intelligence and RAG

Cognitive intelligence and Retrieval Augmented Generation (RAG) help AI understand user intent, context, and semantics better, offering a more personalized search experience to help users find information faster.

The Forrester Wave chart Q4 2023 for Cognitive Search Platforms showing vendors positioned by current offering strength (vertical axis) and strategy strength (horizontal axis), categorized from Challengers to Contenders, Strong Performers, and Leaders; market presence indicated by circle size. Leaders include Sinequa, Coveo, and Lucidworks. Strong Performers include OpenText, Mindbreeze, Elastic, Kore.ai, Squirro, IntraFind, with Microsoft near the boundary. Contenders and Challengers include Algolia, Yext, Glean Technologies, and Amazon Web Services.

Forrester Research on Search

Key Considerations for Selecting a Cognitive Search Solution

The Forrester Wave™: Cognitive Search Platforms report provides insights from a detailed 27-criterion evaluation and suggests looking for platforms that offer:

  • ‍Composite Approach to Indexing
and Searching: Using NLP, machine learning, and knowledge graphs for a holistic approach to information retrieval.
  • ‍Deep Understanding
of User Intent: Tailoring content to user needs and preferences.
  • ‍Robust Data Pipelines
and Connectors: Ensuring seamless access to diverse data sources with granularity flexibility.

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