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Aug 13, 2026
Kore.ai Named a Leader in the 2026 Gartner® Magic Quadrant™ for Conversational AI Platforms
Kore.ai named a Leader in the 2026 Gartner® Magic Quadrant™ for Conversational AI Platforms. Discover why Kore.ai stands out.
Abhijit Mhetre
Abhijit Mhetre
Agentic AI
Aug 5, 2026
What is Hill Climbing?
How agentic AI shifts software from deterministic, pre-recorded logic to real-time generation—and why evaluation-driven "hill climbing" is becoming essential for building and improving robust AI agents
Cobus Greyling
Cobus Greyling
Customer service
Aug 3, 2026
8 challenges of implementing AI in customer service
Explore challenges of implementing AI in customer service, from outdated knowledge bases to agent burnout, plus the fixes CX leaders need to scale AI safely.
Gaurav Bhandari
Gaurav Bhandari
Jul 29, 2026
7 real challenges enterprises face implementing AI in the workplace
AI adoption is everywhere, but productivity gains aren't. Here are 7 real challenges enterprises face implementing AI in the workplace and how to fix each one.
Gaurav Bhandari
Gaurav Bhandari
Jul 28, 2026
Human capital and token capital: why enterprise AI value depends on both
AI agents without human judgment get faster, not better. See why enterprise AI value depends on combining human capital and token capital.
Juhi Tiwari
Juhi Tiwari
AI
Jul 28, 2026
EU AI Act: a GDPR moment for artificial intelligence
With the EU AI Act, we are entering the accountable era of AI. Here's what it entails and a practical framework to close the gaps before the market does it for you.
Gaurav Bhandari
Gaurav Bhandari
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